Education

A digital assessment platform that transforms retail research and user input into structured experience scores and reports. Advanced algorithms and mathematical models process complex audit data across multiple retail categories, turning an established research methodology into a practical digital tool.

University of Hasselt

Digital Assessment Platform

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Challenges and Solutions

Translating complex research data and behavioral insights into a functional digital tool.

Developed advanced algorithms and mathematical models that accurately interpret user responses across multiple retail sectors.

Managing and visualizing large sets of audit data from diverse categories such as fashion, food, furniture, cosmetics, and home & deco.

Designed a graph-based system and data processing pipeline that ensures accurate, category-specific analysis and comparison.

Delivering results in a format that’s both actionable and easy to understand for non-technical users.

Automated the generation of detailed, visually rich PDF reports summarizing audit outcomes and experience scores.

Ensuring scientific accuracy and scalability for future licensing and commercial use.

Collaborated with the Retail Design Lab to implement validated models, creating a robust system ready for designer and consultant licensing.

Result

The Retail Experience Scan transformed an established research methodology into a scalable digital assessment tool. Automated scoring and report generation make complex audit results easier to evaluate and apply, providing designers and consultants with a consistent approach to measuring retail experiences.

Feedback

The flexibility in their approach. They really think along with you and provide the best possible service. In addition, they are very transparent in their communication.
Katelijn QuartierAcademic director at University of Hasselt
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